SerDeck Release Notes

Capacitor-powered native app with hardware status bar integration, biometric security readiness, offline caching, and instant touch responsiveness.

Zero-trust tenant access control using 6-digit one-time PINs, automatic financial masking, password vault lockdown, and strict session expiration.

Automatic version checking with non-intrusive bottom update pill, guaranteeing tenants never run stale cached code after deployments.

Super-Admins can activate individual add-on modules with bespoke trials, fixed pricing, or percentage discounts on demand.

High-density collapsible navigation rail grouping business modules into clear domains with customizable quick-launch shortcuts.

Bottom launcher sheet providing single-tap access to all tenant modules, search, and active organization profiles on smartphones.

Precise permission controls defining view, edit, and export boundaries for dispatchers, technicians, and accountants.

Autonomous chat assistant answering complex technician queries based exclusively on verified internal company documentation.

Algorithmic route planning minimizing windshield drive times, traffic delays, and fuel expenses across contractor fleets.

Support for global cross-border service operations with automated exchange rate synchronization and per-tenant base currencies.

Full documentation studio with automated onboarding seed articles, user guides, and verified checklists included at $0 for all plans.

Native multilingual interface allowing multinational service teams to operate in their native languages simultaneously.

Refined high-contrast dark and light modes engineered for field technicians working in bright sunlight or nighttime duty.

Comprehensive all-in-one operating system launched with enterprise SLAs, high availability, and validated multi-industry workflows.

Dedicated portals for customers to view job status and pay invoices, and for field staff to log shift hours and work logs.

Instant optical character recognition scanning receipts photographed by field staff, auto-filling merchant and currency amounts.

Pre-handover punch list management with photo evidence capture, customer sign-off stamps, and resolution tracking.

Configurable promotional discounts, percentage codes, fixed amounts, customer usage limits, and storefront banner alerts.

Live interactive command center showing technician locations, job statuses, travel routes, and instant drag-and-drop rescheduling.

Dedicated driver mobile workflow with turn-by-turn routing, barcode scanning, and electronic customer signature capture.

Visual storefront creator allowing service companies to launch custom booking storefronts directly connected to CRM services.

Track stock counts across central warehouses and service vans with automated purchase order reordering.

Comprehensive KPI dashboards calculating technician billable hours, customer lifetime value, and profit margins.

Transform customer-approved estimates into live work orders, track job milestones, and trigger instant PDF invoices upon completion.

Automated credit card processing, digital deposits, recurring subscription debits, and offline bank transfer matching.

Tenant-branded invoice documents featuring custom tax codes, company stamps, payment QR codes, and legal terms.

Complete customer relationship management with detailed service histories, custom tag taxonomy, and recurring contract terms.

Partition organizations into branches, regional dispatch zones, and local service coverage territories.

Formalized vacation and sick leave request workflows directly connected to master calendar scheduling.

Interactive booking slot manager with real-time capacity checks, buffer times between appointments, and zero double-booking.

Central master calendar managing regional public holidays, working day definitions, and seasonal service hours.

Achieved 20x speedup over previous WordPress backend queries through optimized PostgreSQL indexes and cached schemas.

Overcame WordPress memory caps, plugin conflicts, and database locks by transitioning to a custom Node.js/TypeScript backend.

Cryptographically verified tenant isolation ensuring data belonging to one organization is mathematically inaccessible to another.

Dedicated administration console for provisioning new tenant databases, managing subscription tiers, and resource telemetry.

Dispatched service requests to specific technicians based on customer postal codes inside WordPress.

Provided customers with front-end booking history and upcoming appointment lookup pages.

Architectural analysis identifying database locks during concurrent booking bursts, paving the way for the SaaS rewrite.

Processed appointment deposits and upfront payments through standard WooCommerce payment gateway hooks.

Allowed website visitors to calculate instant ballpark estimates and submit quote requests with email notifications.

Custom post type matrix managing employee working hours and technician availability calendar.

Initial release offering a structured service catalog, duration settings, and embeddable booking forms.

Provided embeddable calendar widgets allowing website visitors to select available appointment time slots.

Hierarchical service taxonomy with required materials, tools, and pricing calculation rules.