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For businesses that build, refurbish, or assemble products in-house, service management isn't enough. You need Production Management. Map out complex, multi-stage workflows on the factory floor. Track the real-time status of a unit as it moves from Diagnostics, to Assembly, to QA Testing. Monitor exact material consumption for accurate Cost of Goods Sold (COGS), and instantly identify which workstation is causing a bottleneck in your pipeline.