The Operating System for
Service Businesses.
Stop duct-taping disjointed apps together. SerDeck provides a unified, enterprise-grade architecture with 40+ premium modules that handle everything from the first customer call to the final invoice.
Features that actually change how you work.
Forget vanity metrics. These are the heavy-hitting tools that eliminate administrative chaos and recover thousands of billable hours.
AI Route Optimization
SerDeck analyzes traffic, tech skills, and job priority to instantly calculate the perfect daily route for your entire fleet. Save 30% on fuel costs instantly.
True Offline Mode
Working in a basement with no signal? The mobile app caches everything. Capture signatures and photos offline; it syncs the second you reconnect.
Self-Serve Portals
Stop answering phone calls for ETAs. Give your clients a branded web portal to view job status, approve quotes, and pay invoices instantly.
Zero-Touch Billing
Turn jobs into cash instantly. When a tech marks a job "Complete", SerDeck auto-generates the invoice, applies complex tax rules, and emails it to accounting with a Stripe payment link.
Command your field operations in real-time.
Total visibility. Give your dispatchers a live God-mode view of every technician, vehicle, and asset globally. The AI scheduling engine recalculates routes instantly when emergencies strike.
- ✓ Live GPS & Fleet Tracking
- ✓ Offline-first Mobile App for Techs
- ✓ Drag-and-drop AI Calendar
Automate your billing and destroy admin work.
Stop chasing unpaid invoices. The moment a technician captures a signature on-site, SerDeck automatically generates the invoice, applies the correct local tax rates, and processes the credit card.
- ✓ Multi-currency (135+ Currencies)
- ✓ Automated Overdue Reminders
- ✓ Advanced BI & Profitability Tracking
The Complete 40+ Module Ecosystem
Filter by category to explore every capability of the SerDeck platform.
Service Management
Architect your ultimate service ecosystem. Design complex workflows, set rigorous prerequisites, and monitor service execution with unparalleled precision.
Customer Management
Transform client relationships into lifelong partnerships. Harness deep behavioral insights, contract histories, and hyper-personalized engagement tools.
Employee Management
Empower your workforce. Intelligently map skills to tasks, track performance metrics, and foster a culture of accountability and excellence.
Leave Management
Eradicate scheduling conflicts forever. Automate time-off approvals with a smart calendar that instantly recalculates team availability.
Order Management
Experience frictionless fulfillment. Guide every order through a flawless lifecycle from the initial quote right down to automated invoicing.
Location Management
Command your global footprint. Operate multiple branches, franchises, and regional service zones from a single, omniscient dashboard.
Asset Management
Gain absolute visibility over your hardware. Track lifecycle stages, monitor depreciation, and schedule preventative maintenance effortlessly.
Rental Operations
Maximize your leasing revenue. Deploy dynamic, tiered pricing models and automate contract enforcement for all rented equipment.
Support Request Management
Deliver world-class assistance. An AI-ready helpdesk with Kanban views to prioritize, route, and resolve customer inquiries at lightning speed.
Dispatcher Hub
Orchestrate your fleet like a maestro. Leverage real-time telemetry to assign urgent dispatch requests and eliminate route inefficiencies.
Courier App
Arm your delivery teams with a cutting-edge mobile toolkit. Featuring offline capabilities, turn-by-turn navigation, and biometric sign-offs.
Password Vault
Fortify your digital keys. A zero-knowledge architecture vault for securely storing and sharing sensitive credentials across your enterprise.
License Vault
Never miss a renewal again. Centralize your software subscriptions, enforce compliance, and optimize your IT spending automatically.
Employee Portal
A dedicated, high-performance workspace where your team can manage tasks, log billable hours, and access vital resources instantly.
Customer Portal
Elevate your brand prestige. Offer your clients a beautifully branded, white-label environment to track orders and manage subscriptions.
Role Management
Enforce uncompromising security. Design granular permission matrices that dictate exactly who can see, edit, and export your data.
Production Management
Master the art of manufacturing. Synchronize multi-phase assembly lines, track material consumption, and obliterate production bottlenecks.
Analytics & Reports
Transform raw data into strategic power. Generate visually stunning, highly interactive dashboards that reveal hidden growth opportunities.
Automations
Put your business on autopilot. Visually construct powerful if-this-then-that triggers that execute complex tasks without human intervention.
Integrations
Unify your tech stack. Connect natively with thousands of external applications to create a seamless flow of data across your organization.
Internal Social Media
Cultivate a thriving corporate culture. A private social network where your team can celebrate milestones, share insights, and collaborate.
Website Builder
Launch your digital storefront in minutes. A drag-and-drop studio that generates incredibly fast, SEO-perfect websites tied directly to your CRM.
Knowledge Base
Institutionalize your wisdom. Create rich, multimedia documentation to rapidly onboard new hires and deflect basic customer support tickets.
Workflow Builder
Design your own reality. A visual, drag-and-drop canvas to build custom service lifecycles, approval chains, and complex logic without writing a single line of code.
Onboarding & Offboarding
Automate employee transitions. Ensure absolute security and compliance when hiring or terminating staff with zero manual checklist errors.
Subcontractor Portal
Scale your workforce dynamically. Securely onboard, dispatch, and pay third-party vendors without giving them access to your core data.
API & Webhooks
Unleash limitless potential. Connect SerDeck to any proprietary software or custom hardware using our lightning-fast developer tools.
Multi-Currency Billing
Conquer international markets. Automatically handle global transactions, localized tax rules, and real-time exchange rates.
Smart Quoting
Generate and send professional estimates that clients can approve online with a single tap.
Contract Management
Manage recurring service agreements and automated SLA renewals effortlessly.
Email Campaigns
Send automated follow-ups, seasonal promotions, and marketing blasts to your customer base.
AI Scheduling Engine
Drag-and-drop calendar that auto-assigns the closest, most qualified technician.
Inventory Sync
Track spare parts across multiple warehouses and service vehicles in real-time.
True Offline Mode
Field app works flawlessly without internet, syncing data when back online.
GPS Timesheets
Clock-in/out tied to geofencing ensures accurate payroll and prevents time theft.
Shift Planning
Manage complex 24/7 rotating shifts for massive teams and enterprise contracts.
SSO Login (SAML/OAuth)
Secure SAML & OAuth support for enterprise identity management.
GraphQL API
Fully documented, extremely fast API to connect SerDeck to any internal ERP or custom app.
Zero-Touch Billing
Automate invoice generation and dispatch the second a job is marked complete.
Advanced BI & Profitability
Deep dive into your business metrics with custom enterprise-grade profitability reports.
Need a bespoke AI Automation?
If our 40+ modules don't cover your exact edge-case, our engineering team will build custom, AI-powered automation workflows (n8n/Make.com) tailored strictly to your operations.
Talk to our EngineersBank-grade security. Built for the Enterprise.
Your operational data is your most valuable asset. SerDeck protects it with AES-256 encryption at rest, SOC2 Type II compliance, and strict Role-Based Access Controls (RBAC).
technician(id: "TECH_9823") {
name
currentLocation {
lat
lng
}
activeJob {
status
client
}
}
}
Can't decide which modules you need?
Our solutions architects can build a custom configuration tailored exactly to your operational bottlenecks.